Graduation Internship - GenAI Chatbot for Windmill

Your new job and workplace.
As a graduation intern within the CTP platform, you will directly contribute to improving the accessibility of customer and subscription information within Albert Heijn’s Windmill applications. You will do this together with colleagues from the Subscriptions team, Product Owners, engineers, and back-office specialists. 

Across multiple teams, there is a growing need for a smart GenAI chatbot that can combine information from various data sources and make it easily accessible for internal users. This includes data from Oracle databases,OutSystems screens, and different viewers within Windmill. 

You will support the team in designing, researching, and developing an AI solution that helps employees gain faster insights into subscriptions and related customer information. Your responsibilities will include:

• Designing and developing a GenAI chatbot within Windmill applications.
• Retrieving and combining data from various internal systems and data sources.
• Investigating security, privacy, and authorization challenges related to AI and customer data.
• Developing a scalable solution that can be used across multiple viewers, such as the Subscriptions Viewer, Payments Viewer, and Order Viewer.
• Enriching the chatbot with domain knowledge related to subscriptions and incentives.
• Researching context switching and authorization structures for different user roles. 

The assignment is intentionally open-ended, allowing room to explore your own interests and focus areas. This means you can specialize in AI engineering, security, architecture, UX, or backend integrations. 

The Subscriptions domain provides an especially interesting environment for this assignment because multiple data sources are combined to create a complete overview of a subscription. In addition, the team offers sufficientguidance, time, and support to help make your graduation project successful. 

In this role, you will work 32–40 hours per week, partly from our head office and partly from home. 

At Albert Heijn, we believe it is important that you can be yourself in an environment that embraces different perspectives, where curiosity and mutual appreciation are central. For this position, we especially encourage candidateswho strengthen the diversity within our team in the broadest sense of the word. 

What we offer you.

• An interesting and versatile graduation internship at Albert Heijn’s headquarters for 5–6 months, starting september 2026. 
• An internship with a high level of responsibility, where you gain real work experience.
• The opportunity to work on innovative AI solutions within a complex technical environment.
• Intensive guidance from the Subscriptions team.
• An internship allowance (€500 every four weeks) plus travel expense reimbursement.
• Social events and networking opportunities with all interns at our headquarters.
• An inclusive environment where you can continuously develop yourself both personally and professionally. 

What you bring.
Together with our 125,000 colleagues, we help fill more than six million plates every evening. And if it were up to us, we would soon do that together with you as our new graduation intern — especially if you are analytically strong andpassionate about AI and software development. 

Additionally:

• You are currently pursuing a bachelor’s or master’s degree, preferably in Computer Science, Software Engineering, Artificial Intelligence, Data Science, or a related field.
• You have an affinity with Generative AI, backend development, and system integrations.
• You are interested in security and privacy-related challenges.
• You are familiar with modern software development and API integrations.
• Experience with cloud platforms, AI tooling, or databases is a strong plus.
• You combine technical curiosity with a proactive attitude and strong communication skills. 

In addition, you are:

• Someone who can conduct independent research and take initiative.
• A true team player; you actively seek collaboration and ensure knowledge is shared.
• Curious enough to understand complex systems and processes.  

Together we make better food accessible. For everyone.
Every evening, Albert Heijn’s 125,000 colleagues — spread across more than 1,250 stores in the Netherlands and Belgium, nine home shop centers, seven distribution centers, and our headquarters — help fill over seven millionplates. At Albert Heijn, we believe that food and drinks play an essential role in addressing society’s biggest challenges. They contribute to a healthy lifestyle, bring people together, and support a better climate and a more sustainablesociety.